Support

User Guides

The user guides of all my products are all web-based.

There is nothing to download to your computer and you can always access the latest versions of the user guides by coming here.

Please feel free to submit your feedback and questions directly onto the pages of the user guides. This will help me improve on the instructions to benefit everyone who views them.

Click on any of the product boxes above to access the product’s user guide.

Help Desk

Should you run into problems after going through the user guides, feel free to open a support ticket below.

My support team and I will get back to you within 1 – 3 business days, depending on your support ticket’s priority.

My business hours are Monday through Friday, from 10 AM to 5 PM Singapore time (GMT +8), excluding Singapore public holidays . Please refer to the date and time on the top right corner before opening a support ticket.